Getting Started

Fees & Billing: Getting Started

Understanding the fees and billing process on Maltibase ensures a smooth experience for both buyers and sellers. Below is a guide to help you navigate payment processing, charges, and how to manage your billing information.

Types of Fees on Maltibase

1. Listing Fees

   • Some product categories may require a small fee to list an item for sale.

2. Transaction Fees

   • A percentage-based fee may be charged when a sale is completed.

3. Payment Processing Fees

   • Payment gateways (e.g., PayPal, credit/debit cards) may apply processing fees.

4. Subscription Fees (if applicable)

   • Sellers who opt for premium services or membership plans may be charged a monthly or annual fee.

5. Advertising Fees

   • Optional fees for sellers who choose to promote their listings with paid ads.

Billing & Payment Methods

• Accepted Payment Methods: Credit/debit cards, PayPal, bank transfers, and other secure payment options.

• Automatic Billing: If you have a subscription plan or recurring fees, your saved payment method will be billed automatically.

• Invoices & Receipts: All transactions and invoices can be accessed from your Billing & Payments section in your Maltibase account.

How to Manage Your Billing Information

1. Log into Your Maltibase Account

   • Navigate to Account Settings > Billing & Payments

2. Update Payment Methods

   • Add or remove payment methods for purchases and seller fees.

3. View and Download Invoices

   • Access detailed billing history and download invoices for tax or record-keeping purposes.

4. Dispute a Charge

   • If you notice an incorrect fee, contact Maltibase support within 7 days of the transaction.

Need Assistance?

If you have any questions about fees or billing, our support team is here to help:

We are committed to providing transparency and ease in managing your finances on Maltibase!