PRIVACY POLICY - Maltibase

Effective Date: 26 November 2025 Last Updated: 26 November 2025

1. Information We Collect

MALTIBASE PRIVACY POLICY

18. Contact Information For all privacy or data protection inquiries: Maltibase Privacy & Compliance Team 📧 support@maltibase.com

17. Governing Law & Compliance This Privacy Policy complies with: Nigeria Data Protection Regulation (NDPR) General Data Protection Regulation (GDPR) International data protection laws Applicable governing law: [Insert Jurisdiction – e.g., Nigeria / USA / International]

16. Changes to This Privacy Policy

We may update this Privacy Policy at any time. Any changes will be:

Published on the website/app
Communicated via email or in-app notification where necessary
Continued use means acceptance of updated terms.

15. Marketing & Communication

We may send:

Transaction alerts
Security notices
Platform updates
Promotional messages (where you consent)
You may opt out of marketing messages at any time.

14. Third-Party Links
Maltibase may contain links to external websites or services. We are not responsible for their privacy practices. Users should review third-party privacy policies separately.

13. Children’s Privacy

Maltibase services are strictly for users aged 18 and above. We do not knowingly collect data from minors.

12. International Data Transfers
Your data may be transferred and processed outside your country of residence. We ensure that such transfers follow international data protection standards.

11. Your Privacy Rights
,
You have the right to:

Access your personal data
Request correction of inaccurate data
Request data deletion (where legally allowed)
Withdraw consent
Object to certain processing
Request a copy of your data
Requests can be made through Maltibase Support.

10. Data Security
We use industry-standard security measures including:

Encryption
Secure servers
Firewalls
Restricted internal access
Fraud detection systems
⚠️ However, no system is 100% secure. Users must also protect their own credentials.

9. Data Retention
We retain your data:

As long as your account is active
As required by financial & legal regulations
As necessary for dispute resolution & fraud investigation
Data may be retained even after account closure where legally required.

8. Cookies & Tracking Technologies
We use cookies to:

Secure accounts
Store session data
Improve performance
Analyze traffic
Personalize content & ads
You can manage cookies via browser settings or our cookie consent tool.

7. Offline & External Transactions Disclaimer

Maltibase is not responsible for any personal, business, or financial dealings conducted outside the Maltibase platform that cannot be digitally traced within our system. Such transactions are done at the user’s own risk.

Withdrawals to:

Third-party accounts
Mismatched names
will be delayed, rejected, or blocked.
Maltibase is not responsible for losses caused by incorrect bank details.

6. Wallet, Crypto & Financial Privacy

Bank details must match your verified Maltibase profile.
Crypto addresses are stored only for transaction processing.
We are not responsible for losses caused by wrong wallet addresses entered by users.
All wallet activities are logged for compliance & fraud prevention.

5. KYC, Legal Use & Law Enforcement

If required by law or in cases involving:

Fraud
Theft
Property damage
Assault
Financial crime
Cybercrime
✅ Your submitted verification documents may be lawfully shared with authorized law enforcement agencies for investigation.

4. Sharing of Information

We may share your information with:

Payment processors & banks
Crypto and blockchain service providers
Identity verification companies
Fraud & security monitoring partners
Law enforcement (where legally required)
Regulatory authorities
Technology service providers (hosting, analytics, cloud storage)
⚠️ We DO NOT sell your personal data to third parties.

3. Legal Basis for Processing

We process your data based on:

Your consent
Contractual necessity
Legal obligations
Fraud prevention & security interests
Legitimate business interests.

2. How We Use Your Information

We use your information to:

Create and manage your account
Verify your identity (KYC)
Process wallet transactions & withdrawals
Facilitate services between users and Pro providers
Run affiliate & reward programs
Process investments & earnings
Sell and manage gift cards
Organize events
Provide customer support
Improve platform performance
Detect and prevent fraud
Comply with legal and regulatory obligations
Send important notifications & updates

D. Business & Service Data

Pro user service listings
Client service requests
Ratings & reviews
Communications between users

C. Account & Usage Data

Login activity
IP address
Device type & browser
App usage behavior
Cookies & tracking data

B. Financial Information

Bank account details (for withdrawals)
Wallet transaction history
Crypto wallet addresses
Payment gateway records

A. Personal Information
Full name
Email address
Phone number
Date of birth
Residential address
Government-issued ID (for verification/KYC)
Photograph/selfie for identity verification

Maltibase (“we”, “our”, “us”) is committed to protecting your privacy and personal data. This Privacy Policy explains how we collect, use, store, share, and protect your information when you use the Maltibase website, mobile applications, wallet system, and all related services.

By using Maltibase, you consent to this Privacy Policy.

We may collect the following types of information: