Welcome to Maltibase! These Terms and Conditions govern your use of our platform, services, and applications. By accessing or using Maltibase, you agree to comply with these terms. If you do not agree, please refrain from using our services.
1. Definitions
- “Platform” refers to Maltibase, including its website and mobile applications.
- “Vendor” refers to any individual or entity that lists products or services on Maltibase.
- “Customer” refers to any individual or entity purchasing products or services on Maltibase.
- “We,” “Us,” or “Our” refers to Maltibase.
2. Eligibility
To use our platform, you must:
- Be at least 18 years old.
- Provide accurate and truthful information during registration.
- Comply with all applicable laws and regulations.
We reserve the right to suspend or terminate accounts that violate these requirements.
3. Vendor Responsibilities
- Vendors must provide accurate descriptions and images of their products or services.
- Vendors are responsible for fulfilling orders promptly and handling customer inquiries or complaints.
- Vendors must comply with our policies regarding prohibited items.
Failure to comply may result in account suspension or permanent removal.
4. Customer Responsibilities
- Customers must ensure the accuracy of all information provided during the checkout process.
- Customers must refrain from fraudulent activities, including chargebacks without valid reasons.
- Customers are responsible for reading product descriptions and understanding refund policies before purchase.
5. Prohibited Activities
Users are prohibited from engaging in the following activities:
- Listing or purchasing illegal, counterfeit, or prohibited items.
- Violating the intellectual property rights of others.
- Using the platform for fraud, spamming, or other malicious activities.
- Attempting to hack or disrupt the platform’s functionality.
Violations may result in account suspension, legal action, or both.
6. Payments and Fees
- All transactions must be completed through our secure payment gateway.
- Vendors will be charged a commission for each sale as outlined in our Vendor Policy.
- Maltibase reserves the right to revise fees and will notify users of changes.
7. Refunds and Returns
- Refund and return policies are set by individual vendors and will be displayed on the product page.
- Customers must contact the vendor directly for refunds or returns.
- Maltibase may mediate disputes but is not obligated to provide refunds on behalf of vendors.
8. Intellectual Property
All content on Maltibase, including text, graphics, logos, and software, is the property of Maltibase or its licensors and is protected by copyright and trademark laws. Users may not reproduce or distribute this content without our written consent.
9. Limitation of Liability
Maltibase acts as a marketplace connecting vendors and customers. We are not responsible for:
- The quality, safety, or legality of products listed by vendors.
- Delays, cancellations, or disputes between vendors and customers.
- Any loss or damage resulting from the use of our platform.
Our liability is limited to the amount paid by the customer for the disputed transaction.
10. Account Termination
We reserve the right to suspend or terminate any account that violates these Terms and Conditions or engages in activities that harm our platform or users.
11. Amendments
Maltibase reserves the right to modify these Terms and Conditions at any time. Changes will be communicated through email or platform notifications. Continued use of the platform signifies acceptance of the updated terms.
12. Governing Law
These Terms and Conditions are governed by the laws of. Any disputes arising from this agreement shall be subject to the exclusive jurisdiction of the courts in.
13. Contact Information
For questions or concerns regarding these Terms and Conditions, please contact us at:
- Email: support@maltibase.com
- Phone: +2349167550124
- Address: store@maltibase
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